Shop Service & Safety Lead

RNR Tire Express; Athens (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

RNR Tire Express in Athens, GA is seeking a Service Manager to oversee shop operations and drive efficient workflow using Shop Monkey. You will train and manage technicians, enforce company procedures, and ensure a clean, safe work environment for staff and customers.

Responsibilities include daily safety, maintenance scheduling, PPE compliance, and coordinating equipment needs with management. You will also manage documentation in Shop Monkey and support hiring and safety initiatives.

Responsibilities

• Oversee all the operations in the shop.
• Direct the flow of all the work scheduled within the shop using Shop Monkey.
• Implement and execute company shop procedures and policies.
• Ensure shop safety procedures are followed for the safety of team members and customers.
• Instruct, coach, train and manage shop technicians to ensure procedures are followed and a clean, safe work environment.
• Inspect shop tools and equipment daily; schedule maintenance and keep management informed of needs.
• Maintain Shop Monkey procedures and ensure technicians document required fields in Shop Monkey.
• Implement and execute all required guidelines (TIA, ALI, company) for the shop.
• Enforce PPE and safety policies (glasses, gloves, torque procedures, lifting procedures).
• Oversee technician first torque procedure and perform manager secondary torque on vehicles.
• Verify completion of figures after technician first torque.
• Order products through 1st Call and vendors for services and installs (excluding store stock).
• Complete weekly shop work schedule and assist in hiring shop personnel.
• Train all shop technicians and handle RTV paperwork as needed.
• Maintain binder for customer special orders and manage weekly truck maintenance and safety inspections in Shop Monkey.
• Address issues found during monthly Safety Audits and daily equipment calibrations.
• Maintain daily shop cleaning schedule and manage customer returns for sale.
• Handle other items deemed necessary by store management.
• Must be able to pass a Background Check Prior to hire.

Job description

RNR Tire Express in Athens, GA is seeking a Service Manager to oversee shop operations and drive efficient workflow using Shop Monkey. You will train and manage technicians, enforce company procedures, and ensure a clean, safe work environment for staff and customers.

Responsibilities include daily safety, maintenance scheduling, PPE compliance, and coordinating equipment needs with management. You will also manage documentation in Shop Monkey and support hiring and safety initiatives.