Shop Service Manager: Lead, Train & Optimize DOT Team

Hogan Transportation; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A long-standing transportation company in Orlando, Florida is seeking a Service Manager to supervise shop activities, manage performance, and ensure high standards of customer service. The ideal candidate should have at least 3 years of management experience along with 5 years of truck maintenance experience. Key responsibilities include managing service employees, preparing schedules, training staff, and analyzing departmental performance. This position requires strong organizational and communication skills, with proficiency in Word and Excel.

Qualifications

• At least 3 years of management experience and 5 years of truck maintenance experience required.
• Strong proficiency in Word, Excel, and internet use.
• Must have excellent verbal and written communication skills.

Responsibilities

• Supervise service employees to ensure quality standards.
• Prepare work schedules and assign duties.
• Train employees on company policies and job duties.
• Analyze department financial activities and assist with budgeting.
• Ensure a safe work environment.

Skills

Organizational skills

Communication skills

Attention to detail

Education

High school diploma or GED

Tools

Word

Excel

Job description

A long-standing transportation company in Orlando, Florida is seeking a Service Manager to supervise shop activities, manage performance, and ensure high standards of customer service. The ideal candidate should have at least 3 years of management experience along with 5 years of truck maintenance experience. Key responsibilities include managing service employees, preparing schedules, training staff, and analyzing departmental performance. This position requires strong organizational and communication skills, with proficiency in Word and Excel.