Shop Operations Supervisor – Bonus Eligible

059 Ryder Truck Rental, Inc. (Employer-Payroll); Pittsburgh (Allegheny County); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO

Share discount

Job summary

Ryder System, Inc. is seeking an Operations Supervisor to assist the Operations Manager in managing shift operations and personnel at the New Stanton, PA location.

The role includes supervising technicians and coordinators, ensuring customer needs are met while balancing financial and safety targets, and backing up others as needed. The position emphasizes workflow and labor management, customer satisfaction, and adherence to Ryder policies.

Qualifications

• HS diploma or GED required.
• Associate's degree preferred or 1–3 years in a maintenance operations environment.
• Bachelor's degree preferred or 1–3 years in a maintenance operations environment.
• Maintenance/technical experience in a shop environment required.
• Supervisory experience preferred.
• Experience with a Shop Management System preferred.
• Microsoft Office intermediate preferred.

Responsibilities

• Workflow management: plan, schedule, assign work to technicians and track productivity.
• Labor management: manage and develop personnel, performance management.
• Customer management: maintain customer relationships and ensure vehicle uptime.
• Asset management: oversee location appearance, tooling, equipment, parts inventory.
• Quality management: conduct inspections, root-cause analysis, corrective actions.
• Financial management: control cost, payroll and purchase orders, revenue initiatives.
• Performs other duties as assigned.

Skills

Supervisory experience

Maintenance operations

Shop environment

Microsoft Office

Education

HS diploma/GED

Associate's degree

Bachelor's degree

Tools

Shop Management System

Job description

Ryder System, Inc. is seeking an Operations Supervisor to assist the Operations Manager in managing shift operations and personnel at the New Stanton, PA location.

The role includes supervising technicians and coordinators, ensuring customer needs are met while balancing financial and safety targets, and backing up others as needed. The position emphasizes workflow and labor management, customer satisfaction, and adherence to Ryder policies.