Shop Operations Lead: Inventory, Pricing & Customer Care

Genuine Parts Company; Austin (TX); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation, sick, and holiday pay

Job summary

Genuine Parts Company seeks a Shop Operations Manager to develop, manage, and deliver support services for the shop, coordinating between customers, the sales force, shop staff, and distribution.

The role oversees pricing, collections, and accounts payable functions, while ensuring accurate reports and smooth daily operations. Strong leadership and multitasking abilities are essential for success.

Qualifications

• Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
• Excellent communication and presentation skills to all levels of employees.
• Ability to perform financial calculations and generate reports.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

Skills

Microsoft Office

Communication

Leadership

Financial calculations

Inventory management

Multitasking

Education

High school diploma or GED

Job description

Genuine Parts Company seeks a Shop Operations Manager to develop, manage, and deliver support services for the shop, coordinating between customers, the sales force, shop staff, and distribution.

The role oversees pricing, collections, and accounts payable functions, while ensuring accurate reports and smooth daily operations. Strong leadership and multitasking abilities are essential for success.