Shop Operations Lead: Inventory, Pricing & Customer Support

Motion Industries; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Motion Industries in Tampa, FL is seeking a Shop Operations Manager to lead and support a shop environment. You will coordinate administrative services and act as a liaison between customers, sales, shop staff, and distribution.

Responsibilities include maintaining shop activities, training staff on systems, handling order processing, pricing, collections, and reports. Strong communication, leadership, and multi-tasking are essential for success.

Qualifications

• Requires a high school diploma or GED and 5+ years of related experience.
• Proficient in Microsoft Office and data reporting.
• Strong communication and leadership capabilities.
• Experience with sales support, pricing policies, and collections.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and processes.
• Provides customer support including order processing, shortages, delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections and is responsible for outstanding invoices.
• Handles accounts payable activities within the shop, including expenses, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

Skills

MS Office

Communication

Leadership

Financial analysis

Report writing

Multitasking

Interpersonal skills

Sales experience

Education

High school diploma or GED

Job description

Motion Industries in Tampa, FL is seeking a Shop Operations Manager to lead and support a shop environment. You will coordinate administrative services and act as a liaison between customers, sales, shop staff, and distribution.

Responsibilities include maintaining shop activities, training staff on systems, handling order processing, pricing, collections, and reports. Strong communication, leadership, and multi-tasking are essential for success.