Shop Operations Lead: Guest Experience & Team Growth

Krispy Kreme Doughnut Corporation; Homestead (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits (medical, vision, dental)

401K plan

Employee discount program

Education Reimbursement

Life Insurance

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation is looking for a Shift Supervisor in Homestead, Florida. In this role, you will lead the daily operations to ensure a smooth experience for all customers. Your responsibilities include managing service flow, leading a high-performance team, and providing exceptional customer service.

A successful candidate will have at least two years of relevant experience and a commitment to fostering an inclusive workplace. Comprehensive benefits and career growth opportunities are offered.

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Must be 18 years of age or older.

Responsibilities

• Lead the operational excellence of the shop.
• Manage the flow of service for customer satisfaction.
• Assist with scheduling, onboarding, and training.

Skills

Problem-solving skills

Effective communication

Team leadership

Job description

Krispy Kreme Doughnut Corporation is looking for a Shift Supervisor in Homestead, Florida. In this role, you will lead the daily operations to ensure a smooth experience for all customers. Your responsibilities include managing service flow, leading a high-performance team, and providing exceptional customer service.

A successful candidate will have at least two years of relevant experience and a commitment to fostering an inclusive workplace. Comprehensive benefits and career growth opportunities are offered.