Shop Manager: Lead Safe, Profitable Operations

Ultipro; Hobbs (NM); On-site; USD 81,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off (PTO) - 96 hours initial

Medical, dental, and vision insurance

Life and AD&D Insurance

401K with company contribution up to 7

Tuition Reimbursement

Employee Assistance Program

Discounted employee phone plans

Job summary

Wagner Equipment Co. is seeking a Shop Manager to lead daily shop operations, supervise technicians, and ensure safe, efficient service delivery. You will develop budgets, monitor WIP, and coordinate with Sales and Engineering to meet project timelines.

Qualified candidates bring 8+ years in heavy equipment service, 3+ years of supervisory experience, and strong customer-service skills. The role includes travel up to 25% and a competitive benefits package.

Qualifications

• High School Diploma or GED required; some college preferred.
• Extensive supervisory/management experience in heavy equipment service.
• Strong customer service and communication skills; safety-focused.

Responsibilities

• Supervises day-to-day shop operations and technician assignments.
• Develops annual shop budget and tracks financials.
• Ensures safety programs and quality control across projects.
• Maintains customer communications and quotes; supports sales goals.
• Oversees procurement of tools, parts, and equipment; drives on-time delivery.

Skills

Leadership

Supervisory experience

Customer service

Communication

Budgeting

Safety compliance

Education

High School Diploma or GED

Some college or trade school

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

DMS / ET/SIS Web / SIS STW

Job description

Wagner Equipment Co. is seeking a Shop Manager to lead daily shop operations, supervise technicians, and ensure safe, efficient service delivery. You will develop budgets, monitor WIP, and coordinate with Sales and Engineering to meet project timelines.

Qualified candidates bring 8+ years in heavy equipment service, 3+ years of supervisory experience, and strong customer-service skills. The role includes travel up to 25% and a competitive benefits package.