Shop Manager

Take-5-Oil-Change; Elk Grove (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Take 5-Oil-Change Shop Manager opportunity in Elk Grove, CA is seeking a leader to oversee daily operations at a busy automotive service shop.

You will recruit, train, and motivate a team, ensure top-notch customer experiences, manage inventory and payroll, and contribute to the shop’s financial performance.

Be prepared for early hours and long weeks as you drive results and uphold Take 5 standards.

Qualifications

• Experience in customer service or retail environments.
• Willingness to recruit, interview, and onboard new staff.
• Able to lift up to 50 pounds and work up to 55 hours per week.

Responsibilities

• Recruiting, Interviewing, Onboarding
• Motivating the team, holding the team accountable, and making personnel decisions
• Check in with customers before they leave the shop to ensure great experience
• Control inventory: End of Period and End of Year inventory
• Place product orders
• Understand the shop's financials to drive results and beat budget
• Submit payroll, create crew schedule, and support technicians

Skills

People person

Team leadership

Customer service

Positive attitude

Training provided

Job description

The Take 5 Family is hiring customer service maniacs!People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.What Employees Love about Take 5Annual Shop Manager ConferenceThe Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.The family environmentBenefits/Pay information if applicableEmployee contestsEasy to transfer to locations across the countryOpportunity to meet new people every dayCommunity involvementLearning new skillsGood to Know Before You Start!Be prepared for early hours and working approximately 55 hours per weekShop Managers are the first line of defense for customer serviceMust be adaptive to changeBasic computer skills are neededMust maneuver in and out of a shallow 3’ deep pit used to position yourself safely under carsYou will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turningYou may need to work in hot/cold weather conditionsAlways be alert and aware of your surroundingsMust be able to lift up to fifty (50) poundsWhat does a Shop Manager (SM) do?Recruiting, Interviewing, OnboardingResponsible for motivating the team, holding the team accountable, and making personnel decisionsCheck in with customers before they leave the shop to make sure they had a great experienceEnsure crew actively provides excellent customer experienceControl inventory: Conduct End of Period (EOP) and End of Year (EOY) inventoryPlace product ordersUnderstand the shop’s financials to drive results and beat budgetConduct quarterly employee evaluationsSubmit payrollCreate crew scheduleSupport technicians with their duties