Assistant Shop Manager

Take-5-Oil-Change; Elk Grove (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Transfer to locations across state and

Community involvement

Learning new skills

Job summary

Take-5-Oil-Change is seeking an Assistant Shop Manager to lead a team on the floor, ensure outstanding customer service, and uphold Take-5 standards during daily operations.

This role offers hands-on training, a path from Pit Tech to President, and opportunities to work across multiple locations while thriving in a fast-paced, car-focused retail environment.

Qualifications

• Ability to read and write in English.
• Willingness to travel out-of-state for training.
• Reliable transportation.
• Physical capability to lift up to 50 pounds.

Responsibilities

• Check in with customers before they leave to ensure a great experience.
• Assume the Shop Manager's responsibilities in their absence.
• Manage daily floor operations and ensure vehicles are serviced properly.
• Perform opening and closing procedures and inventory checks.
• Place supply orders and maintain inventory levels on the floor.
• Ensure customer satisfaction and address complaints or claims.
• Mentor and develop team members and schedule shifts.

Skills

Team leadership

Customer service

Communication

Scheduling

Inventory management

Job description

The Take 5 Family is hiring customer service maniacs!People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades and air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our team members are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.What Team Members Love about Take 5The Pit Tech to President career path - Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.The family environmentBenefits/Pay informationEasy to transfer to locations across the state …. and the country!Opportunity to meet new people every dayCommunity involvementLearning new skillsGood to Know Before You Start!It might feel like you are studying for a test at the beginning. It’s important that all team members gain a strong knowledge of our oils and services.Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars.You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning.You may need to work in hot/cold weather conditions.Always be alert and aware of your surroundings.Must be able to lift up to fifty (50) pounds.Must be able to travel out-of-state for training purposes.Need to be able to communicate effectively, including reading and writing in English.Need to have reliable transportation.What does an Assistant Shop Manager (ASM) do?Check in with customers before they leave the shop to make sure they had a great experience.Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.Running the floor (making sure each team member is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).Perform opening and closing procedures.Assist with counting and adjusting inventory.Place supply orders.Ensure customer satisfaction, address complaints and handle claims.Anyone in Management is always responsible for onboarding, training and developing their team members.Being a role model to other team members in the shop.Setting goals and holding team members accountable.Assist with team member scheduling.ASMs are also expected to perform all technician duties including but not limited to:Drain motor oil and change oil filterWash windshield and adjust tire pressureInspect and top off fluidsAssist the customer in selecting oil type and other servicesProcess payment for services performed.Perform coolant exchangesRestock and maintain inventory levels on the floorMaintain shop, office, and bathroom cleanlinessPass out flyersSign wavingAll other duties as assigned