Shop Leader: Inspire Teams & Wow Guests

Krispy Kreme; Lexington (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Comprehensive benefits (medical,vision

dental insurance

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme is seeking an Assistant Manager in the United States to partner with the General Manager and drive a WOW customer experience. You will support shop operations, lead a team, mentor staff, and help meet location goals.

The role offers growth toward a General Manager position and requires serving as a strong, inclusive leader. Key responsibilities include team coaching, recruiting, training, cash handling, reporting, inventory control, and maintaining equipment and sanitation.

Qualifications

• High school diploma or equivalent.
• Five years of experience in a job involving food service or retail industry.
• At least 2 years of management experience.
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Team leadership

Communication skills

Customer service

Coaching staff

Hiring and onboarding

Education

High school diploma or equivalent

Job description

Krispy Kreme is seeking an Assistant Manager in the United States to partner with the General Manager and drive a WOW customer experience. You will support shop operations, lead a team, mentor staff, and help meet location goals.

The role offers growth toward a General Manager position and requires serving as a strong, inclusive leader. Key responsibilities include team coaching, recruiting, training, cash handling, reporting, inventory control, and maintaining equipment and sanitation.