Production Lead: Inspire Teams & Wow Guests

Krispy Kreme; Miami (FL); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits (medical,Vision

Dental insurance

401K plan

PTO

Education Reimbursement

Adoption Assistance

Life Insurance

Pet Insurance

Job summary

Krispy Kreme in Miami, FL is seeking an Assistant Manager to partner with the General Manager to deliver a WOW experience for customers. You will support shop operations, coach staff, manage inventory, and ensure promotions are current.

You will help recruit, hire, train, onboard, and resolve staff issues while promoting teamwork and a culture of inclusion. This role offers growth toward a General Manager track.

Qualifications

• Effective communication skills, written and verbal.
• At least 2 years of management experience in a similar setting.
• Experience in food service or retail.
• Must be authorized to work in the US without sponsorship.
• Travel 0–10% of the time.
• Must be 18 years or older.

Responsibilities

• Manage and build a team of customer-focused employees through coaching and teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions including cash handling and reporting.
• Ensure equipment and resources are operational (POS, drive-thru, etc.).
• Maintain shop sanitation and cleanliness.
• Provide exceptional customer service and foster inclusive culture.

Skills

Effective communication

Management experience

Customer service

Experience in food service/retail

Work authorization (US)

Travel availability

Age 18+

Education

High school diploma or equivalent

Job description

Krispy Kreme in Miami, FL is seeking an Assistant Manager to partner with the General Manager to deliver a WOW experience for customers. You will support shop operations, coach staff, manage inventory, and ensure promotions are current.

You will help recruit, hire, train, onboard, and resolve staff issues while promoting teamwork and a culture of inclusion. This role offers growth toward a General Manager track.