Retail & Production Team Lead — Growth Path & Weekly Pay

Krispy Kreme; Catonsville (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Career growth

Medical/Vision/Dental insurance

Employee discount

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA plans

Pet Insurance

Job summary

Krispy Kreme in the United States is seeking an Assistant Manager to partner with the General Manager to deliver a WOW customer experience and drive store operations. You will coach a team, hire and train staff, manage inventory and cash handling, and ensure equipment, sanitation, and safety standards are met.

You will develop team members’ abilities, work to meet goals, and pursue opportunities for growth toward a General Manager role. Must be 18+, eligible to work in the US.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience
• Must be 18 years of age or over.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Leadership

Communication

Team management

Customer service

Education

High school diploma or equivalent

Tools

POS experience

Job description

Krispy Kreme in the United States is seeking an Assistant Manager to partner with the General Manager to deliver a WOW customer experience and drive store operations. You will coach a team, hire and train staff, manage inventory and cash handling, and ensure equipment, sanitation, and safety standards are met.

You will develop team members’ abilities, work to meet goals, and pursue opportunities for growth toward a General Manager role. Must be 18+, eligible to work in the US.