Shop Foreman: Lead Deere Tech Team & Service Excellence

Brandt Holdings Agriculture; Hillsboro (ND); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k with match

Life and disability insurance

Health Savings Account

Job summary

The Ag Division of Brandt Holdings in Hillsboro, ND seeks a Shop Foreman to lead John Deere technicians and diesel mechanics, driving outstanding customer experience. The role requires strong leadership, technical knowledge, and the ability to coach others in a busy shop environment.

As Shop Foreman, you will oversee repairs, mentor staff, coordinate with the Service Manager, and ensure safety, quality and efficiency in daily operations, including potential coverage of the Service Manager role

Qualifications

• 3+ years of people management experience.
• Familiarity with John Deere or competitive equipment and tech trends.
• Knowledge of business, financial and management practices.
• Excellent customer relationship skills and communication ability.
• Willingness to work seasonal hours as needed.
• 3+ years in service repair with strong diagnostic skills.
• Proficient in mechanical, electrical and hydraulic systems for turf equipment.
• Ability to follow Technical Manual procedures.

Responsibilities

• Lead a team of technicians and apprentices to perform repairs and maintenance.
• Assess repair orders with technicians and support needed repairs.
• Guide diagnosis of machine problems and provide troubleshooting support.
• Communicate with customers and team to ensure excellent service.
• Maintain inventory, tools and equipment; ensure safety standards.
• Support in organizing quarterly safety meetings and mentorship.
• Act as Service Manager in the absence of the Manager.
• Approve release of equipment for delivery to customers.
• Assist in tracking Product Improvement Programs and training.
• Stay updated on John Deere and competitive equipment.

Skills

People management

John Deere familiarity

Customer relationship

Communication skills

Seasonal hours flexibility

Mechanical/electrical/hydraulic

Team leadership

Tool proficiency

Education

High School Diploma or GED

Associate's Degree preferred

Tools

Service Advisor

Microsoft Office

John Deere systems

Job description

The Ag Division of Brandt Holdings in Hillsboro, ND seeks a Shop Foreman to lead John Deere technicians and diesel mechanics, driving outstanding customer experience. The role requires strong leadership, technical knowledge, and the ability to coach others in a busy shop environment.

As Shop Foreman, you will oversee repairs, mentor staff, coordinate with the Service Manager, and ensure safety, quality and efficiency in daily operations, including potential coverage of the Service Manager role