Shop Foreman

NEXTRAN CORPORATION; Atlanta (GA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Shop Foreman to lead a team of skilled technicians in a dynamic environment. This role offers the opportunity to manage work assignments, ensure quality repairs, and maintain high levels of customer satisfaction. With a commitment to professional growth and a network of dealerships, the company provides a supportive atmosphere where your contributions will significantly impact operations. If you have a passion for the trucking industry and excel in leadership, this position is perfect for you.

Benefits

Disability Insurance

Paid Time Off

Medical and Dependent Care FSA

401(k) Retirement Plan with Match

Company-Paid Holidays

EAP

Great Medical, Dental, & Vision Benefits

Social Responsibility Opportunities

Qualifications

• 7+ years of heavy-duty truck mechanical experience required.
• 3-5 years of supervisory experience preferred.
• Basic computer skills and financial understanding needed.

Responsibilities

• Assign work to achieve quality repairs and meet estimated time of repair.
• Coach technicians and supervise trainees.
• Assist with heavy diagnostic jobs and ensure customer satisfaction.

Skills

Heavy Duty Truck Mechanical Experience

Supervisory Skills

Verbal Communication

Written Communication

Basic Computer Skills

Financial Understanding

Education

High School Diploma

Technical Training

Job description

Shop Foreman - Atlanta South (College Park), GA

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 25 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

As a Shop Foreman, you are a valued member of our team, you will:

• Assign of work in a productive manner to achieve quality repairs and ensure that promised estimated time of repair (ETR) is achieved.
• Maintain constant and accurate communications with Service Writers and the Lead Uptime Technician.
• Assist the Lead Uptime Technician whenever necessary to ensure the highest level of customer satisfaction.
• Minimize customer wait time on new truck arrivals.
• Work closely with the Lead Uptime Technician during the quality control process of all repairs in order to minimize Reworks, Comebacks, and any customer dissatisfaction with Nextran products and/or services.
• Challenge technicians with assigned work.
• Coach Technicians, recommending training, and discipline as necessary.
• Directly supervise technician Trainees.
• Provide technical support to technicians and management.
• Follow Customer Contact and Communication Policy.
• Follow all Nextran policies and procedures, including “Nextran’s Pledge to Customers.”
• Gather Quality Control Feedback for coaching purposes.
• Assist with Heavy diagnostic jobs.
• Notify Service Manager of broken tools, and unsafe conditions.
• Other duties may be assigned at any time based on departmental needs.

Preferred Candidates have the following:

• Minimum seven years heavy duty truck mechanical experience
• Three to five years of supervisory experience
• Verbal and written communication skills necessary for communicating with customers, management, employees and vendors
• Basic computer skills
• Ability to understand financial information as it pertains to dealership operations
• High School Diploma - College or Technical training preferred but not mandatory
• Valid CDL license a plus, not a requirement.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer