Shoe Store Sales Leader & Customer Experience Champion

Caleres; Portland (ME); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

30% associate discount across Caleres'

Relaxed dress code

Dayforce Wallet—early pay

Transfer between locations

Career development assistance up to $7

Employee assistance programs

Total Rewards information on website

Job summary

Caleres’ Famous Footwear is seeking a Sales Lead to create an inviting in-store experience and lead a team to deliver top-notch customer service. You’ll mentor teammates, manage store operations, and help customers find the perfect shoes while embodying the Famous Feeling that keeps shoppers loyal to the brand.

The role emphasizes coaching, accountability for goals, and ownership of store routines, with a focus on inclusivity and positive energy to drive store performance and customer

Qualifications

• High school diploma or GED required.
• Proven ability to deliver excellent customer service in a retail setting.
• Experience coaching and motivating a sales team is a plus.

Responsibilities

• Inspire that Famous Feeling by fostering a caring, coachable store culture and supporting selling behaviors.
• Drive sales with purpose and accountability to meet store goals; every sale counts.
• Master store operations—from pricing to inventory—keeping the shop clean, organized, and easy to shop.

Skills

Customer service

Team leadership

Sales driven

Communication

Store operations

Education

High School Diploma/GED

Job description

Caleres’ Famous Footwear is seeking a Sales Lead to create an inviting in-store experience and lead a team to deliver top-notch customer service. You’ll mentor teammates, manage store operations, and help customers find the perfect shoes while embodying the Famous Feeling that keeps shoppers loyal to the brand.

The role emphasizes coaching, accountability for goals, and ownership of store routines, with a focus on inclusivity and positive energy to drive store performance and customer