Shoe Store Sales Lead & Customer Experience Champion

Caleres; Lancaster (Lancaster County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Shoe discounts

Dress code

Early pay

Location transfer

Career development

Employee assistance

Benefits package

Job summary

Caleres’ Famous Footwear is seeking a Sales Lead to deliver an exceptional shoe-store experience. You’ll foster a welcoming, in-store culture and coach teammates to embody the Famous Feeling as customers find the perfect styles.

You’ll own store operations, drive sales with purpose, mentor associates, and maintain a positive, inclusive environment. Enjoy discounts, transfer options, and career development across 850+ Caleres stores.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role.
• Has basic computer skills.

Responsibilities

• Inspire that Famous Feeling by fostering a culture of caring and coaching selling behaviors.
• Drive sales with accountability and customer connection.
• Oversee store operations from opening to closing, including pricing, inventory, and merchandising.

Skills

Retail management

Team motivation

Multitasking

Mentoring

Flex schedule

Customer service

Computer basics

Store operations

Education

High School Diploma/GED

Job description

Caleres’ Famous Footwear is seeking a Sales Lead to deliver an exceptional shoe-store experience. You’ll foster a welcoming, in-store culture and coach teammates to embody the Famous Feeling as customers find the perfect styles.

You’ll own store operations, drive sales with purpose, mentor associates, and maintain a positive, inclusive environment. Enjoy discounts, transfer options, and career development across 850+ Caleres stores.