Shoe Sales Expert | Customer Experience Champion

Caleres; Michigan; Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Store discount

Early pay

Location transfers

Education assistance

Total rewards

Employee assistance

Job summary

Caleres' Famous Footwear is seeking a Sales Associate who loves shoes and delivering memorable in-store experiences. You will help customers find the perfect fit, keep the store clean and organized, and contribute to a welcoming atmosphere that inspires loyalty.

You’ll engage with teams across departments, stay informed about trends, and model integrity, diversity, and proactive support. The role offers growth opportunities, employee discounts, and a supportive work environment.

Qualifications

• High School Diploma or GED is required.
• Ability to build constructive relationships with store teammates.
• Strong communication with associates at all levels.
• Ability to exercise independent judgment with supervision as needed.
• Solid knowledge of general retail practices and procedures.
• Ability to work well in a team and adapt to a flexible schedule.

Responsibilities

• Ace Retail Operations: manage pricing, shipments, fulfillment and inventory.
• Be a Famous Culture Influencer by delivering stellar customer engagement.
• Elevate to goal-focused performance with clear, timely communication.
• Act with integrity by following policies and seeking feedback for growth.
• Bring positive vibes and support teammates through training when needed.
• Be a Shoe-off: recommend shoes to customers to ensure the perfect fit.

Skills

Customer service

Team collaboration

Communication

Adaptability

Education

High School Diploma/GED

Tools

POS system

Job description

Caleres' Famous Footwear is seeking a Sales Associate who loves shoes and delivering memorable in-store experiences. You will help customers find the perfect fit, keep the store clean and organized, and contribute to a welcoming atmosphere that inspires loyalty.

You’ll engage with teams across departments, stay informed about trends, and model integrity, diversity, and proactive support. The role offers growth opportunities, employee discounts, and a supportive work environment.