Shoe Sales Pro - Customer Experience Champion

Caleres, Inc.; Surprise (AZ); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Shoe Discounts

Relaxed Dress Code

Dayforce Wallet

Transfer Opportunities

Career Development

Employee Assistance Program

Total Rewards

Job summary

Caleres, Inc. is seeking a Famous Footwear Sales Associate to deliver an outstanding in-store experience. You will create a welcoming environment, assist customers with shoe selections, and promote our brands across a positive, inclusive team culture.

The role emphasizes store operations, customer engagement, and achieving daily sales goals while maintaining brand standards and providing the Famous Feeling to every guest who visits.

Qualifications

• Strong customer service and sales mindset required.
• Excellent communication and relationship-building with customers and teammates.
• Ability to work with store leadership and implement company standards.
• Sound retail practices and policy adherence.
• Team-oriented with flexibility for shifts including holidays, nights, weekends, and extended hours.

Responsibilities

• Ace Retail Operations: maintain pricing, shipments, fulfillment and inventory to keep the store organized and easy to shop.
• Be a Famous Culture Influencer: engage customers with proactive and attentive service leading to memorable experiences.
• Elevate to Your Goal-Crushing Era: review store performance and drive sales with clear, concise communication.
• Act with Integrity: adhere to policies, seek feedback, and pursue professional development.
• Bring the Positive Vibes: foster inclusivity, support teammates, and contribute to a positive work environment.
• Be a Shoe-off: help customers find the perfect fit and style to deliver the Famous Feeling.

Skills

Customer service

Sales skills

Communication

Teamwork

Retail knowledge

Flexibility

Relationship building

Education

High School Diploma/GED

Job description

Caleres, Inc. is seeking a Famous Footwear Sales Associate to deliver an outstanding in-store experience. You will create a welcoming environment, assist customers with shoe selections, and promote our brands across a positive, inclusive team culture.

The role emphasizes store operations, customer engagement, and achieving daily sales goals while maintaining brand standards and providing the Famous Feeling to every guest who visits.