Shipping Supervisor — Lead High-Volume Team, Broad-Based Ownership

Simon and Schuster Books; Jackson (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan

Life insurance coverage

Disability benefits

Tuition assistance program

PTO

Broad Based Ownership program

Job summary

Simon & Schuster seeks a Shipping Supervisor to oversee daily outbound shipping in a high-volume distribution facility in Jackson, TN. This hands-on leader will guide coordinators and hourly staff, ensuring orders ship safely, accurately, and on time.

The ideal candidate has supervisory experience in shipping or warehousing, strong communication, problem-solving skills, and a commitment to safety and efficiency on every shift.

Qualifications

• Experience supervising in shipping, warehousing, logistics, or distribution.
• Experience in a fast-paced, high-volume operation.
• Knowledge of shipping processes, dock operations, and WMS.
• Ability to train and motivate staff while holding them accountable.
• Strong communication, organization, and problem-solving skills.
• Bachelor’s degree preferred; equivalent experience considered.

Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly staff; provide clear direction throughout the shift.
• Assign work, monitor staffing and workflow, and adjust priorities to meet deadlines.
• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and documentation.
• Monitor shipping accuracy and service performance; resolve delays or discrepancies promptly.
• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues.
• Identify opportunities to improve safety, quality, and productivity and support process improvements.
• Reinforce safe work practices and SOPs; ensure adherence to policies.
• Keep Shipping Manager informed of performance, staffing needs, and concerns.

Skills

Supervisory experience

Fast-paced environment

Shipping knowledge

Team motivation

Strong communication

Education

Bachelor’s degree preferred

Tools

Warehouse Management System

Job description

Simon & Schuster seeks a Shipping Supervisor to oversee daily outbound shipping in a high-volume distribution facility in Jackson, TN. This hands-on leader will guide coordinators and hourly staff, ensuring orders ship safely, accurately, and on time.

The ideal candidate has supervisory experience in shipping or warehousing, strong communication, problem-solving skills, and a commitment to safety and efficiency on every shift.