Shipping Supervisor

Simon & Schuster; Kentucky; On-site; USD 45,000 - 65,000; Full time

Job summary

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility. The role emphasizes strong leadership, coaching, and ensuring on-time delivery to customers.

The ideal candidate has experience supervising shipping teams, knowledge of dock operations and carriers, and a focus on safety, quality, and process improvements. Bachelor’s degree preferred.

Qualifications

• Experience supervising shipping/warehousing teams in high-volume settings.
• Experience with fast-paced operations and adherence to deadlines.
• Knowledge of shipping processes, dock operations, carriers, and WMS.
• Ability to train, motivate, and hold teams accountable for results.
• Strong communication, organization, and problem-solving skills.
• Bachelor’s degree preferred; equivalent relevant experience considered.

Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly associates with clear feedback.
• Assign work, monitor staffing and workflow to meet daily deadlines and productivity goals.
• Oversee order prep, dock activities, carrier pickups, shipment tracking, and docs.
• Monitor shipping accuracy and service performance; resolve delays or discrepancies.
• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues.
• Identify opportunities to improve safety, quality, and productivity; support process improvements.
• Reinforce safe practices, policies, and SOPs.
• Keep Shipping Manager informed of performance, staffing, and concerns.

Skills

Supervisory experience

Shipping knowledge

Communication skills

Problem solving

Training & coaching

Education

Bachelor’s degree preferred

Tools

Warehouse Management System (WMS)

Job description

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility.

The ideal candidate communicates clearly, develops employees, solves problems as they arise, and stays focused on both team performance and customer service.

Key Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly associates; provide clear direction and feedback throughout the shift.

• Assign work, monitor staffing and workflow, and adjust priorities to meet daily shipping deadlines and productivity goals.

• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and shipping documentation.

• Monitor shipping accuracy and service performance, and resolve delays or discrepancies promptly.

• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues affecting outbound orders.

• Identify opportunities to improve safety, quality, and productivity, and support the implementation of process improvements.

• Reinforce safe work practices, company policies, and standard operating procedures.

• Keep the Shipping Manager informed of performance, staffing needs, and operational concerns.

Qualifications

• Previous supervisory or team lead experience in shipping, warehousing, logistics, or distribution.

• Experience working in a fast-paced, high-volume operation.

• Working knowledge of shipping processes, dock operations, freight carriers, and warehouse management systems.

• Ability to train and motivate employees while holding the team accountable for results.

• Strong communication, organization, and problem-solving skills.

• Bachelor’s degree preferred; equivalent relevant experience will be considered.

What We’re Looking For

A visible, dependable supervisor who leads by example, supports employees on the floor, and takes ownership of the shift’s safety, accuracy, and on-time performance.

Work Schedule - 1st shift: 7:30 – 4:00 PM