Shipping Supervisor: Lead High-Volume Operations

Simon-; Kentucky; On-site; USD 52,000 - 68,000; Full time

Job summary

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility. This role requires leadership to supervise and develop Shipping Coordinators and hourly associates while ensuring on-time deliveries and accuracy.

The ideal candidate has strong communication, coaching, and problem-solving skills, with experience in fast-paced warehouses and familiarity with shipping processes, dock operations, and warehouse management systems.

Qualifications

• Experience supervising shipping teams in warehousing or distribution.
• Ability to coach and develop hourly staff and coordinators.
• Strong knowledge of shipping processes and dock operations.

Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly associates; provide clear direction and feedback throughout the shift.
• Assign work, monitor staffing and workflow, and adjust priorities to meet daily shipping deadlines and productivity goals.
• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and shipping documentation.
• Monitor shipping accuracy and service performance, and resolve delays or discrepancies promptly.
• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues affecting outbound orders.
• Identify opportunities to improve safety, quality, and productivity, and support the implementation of process improvements.
• Reinforce safe work practices, company policies, and standard operating procedures.
• Keep the Shipping Manager informed of performance, staffing needs, and operational concerns.

Skills

Supervisory experience

Team leadership

Communication skills

Problem-solving

Organizational skills

Education

Bachelor’s degree or equivalent experience

Tools

Warehouse Management Systems

Freight carriers knowledge

Job description

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility. This role requires leadership to supervise and develop Shipping Coordinators and hourly associates while ensuring on-time deliveries and accuracy.

The ideal candidate has strong communication, coaching, and problem-solving skills, with experience in fast-paced warehouses and familiarity with shipping processes, dock operations, and warehouse management systems.