Shipping Supervisor

SimonsChustr; Kentucky; On-site; USD 42,000 - 65,000; Full time

Job summary

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility.

The ideal candidate communicates clearly, develops employees, solves problems as they arise, and stays focused on team performance and customer service. This role requires supervising a team and coordinating with multiple departments to ensure on-time shipments.

Qualifications

• Prior supervisory or team lead experience in shipping, warehousing, logistics, or distribution.
• Experience in fast-paced, high-volume operations.
• Working knowledge of shipping processes, dock operations, freight carriers, and warehouse systems.
• Ability to train, motivate, and hold teams accountable for results.
• Strong written and verbal communication and organizational skills.
• Bachelor’s degree preferred; equivalent relevant experience considered.

Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly associates; provide clear direction and feedback.
• Assign work, monitor staffing and workflow, and adjust priorities to meet daily deadlines and productivity goals.
• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and shipping documentation.
• Monitor shipping accuracy and service performance; resolve delays or discrepancies promptly.
• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues on outbound orders.
• Identify opportunities to improve safety, quality, and productivity; support process improvements.
• Reinforce safe work practices, company policies, and SOPs.
• Keep the Shipping Manager informed of performance, staffing needs, and operational concerns.

Skills

Supervisory experience

Shipping knowledge

Communication skills

Training & mentoring

Problem-solving

Education

Bachelor’s degree preferred

Job description

Simon & Schuster is seeking a Shipping Supervisor to oversee daily outbound shipping operations in a high-volume distribution facility.

The ideal candidate communicates clearly, develops employees, solves problems as they arise, and stays focused on both team performance and customer service.

Key Responsibilities

• Supervise, coach, and train Shipping Coordinators and hourly associates; provide clear direction and feedback throughout the shift.

• Assign work, monitor staffing and workflow, and adjust priorities to meet daily shipping deadlines and productivity goals.

• Oversee order preparation, dock activities, carrier pickups, shipment tracking, and shipping documentation.

• Monitor shipping accuracy and service performance, and resolve delays or discrepancies promptly.

• Coordinate with Operations, Transportation, Inventory, and Customer Service to address issues affecting outbound orders.

• Identify opportunities to improve safety, quality, and productivity, and support the implementation of process improvements.

• Reinforce safe work practices, company policies, and standard operating procedures.

• Keep the Shipping Manager informed of performance, staffing needs, and operational concerns.

Qualifications

• Previous supervisory or team lead experience in shipping, warehousing, logistics, or distribution.

• Experience working in a fast-paced, high-volume operation.

• Working knowledge of shipping processes, dock operations, freight carriers, and warehouse management systems.

• Ability to train and motivate employees while holding the team accountable for results.

• Strong communication, organization, and problem-solving skills.

• Bachelor’s degree preferred; equivalent relevant experience will be considered.

What We’re Looking For

A visible, dependable supervisor who leads by example, supports employees on the floor, and takes ownership of the shift’s safety, accuracy, and on-time performance.

Work Schedule - 1st shift: 7:30 – 4:00 PM