Shipping & Receiving Lead — 12-Hour Shift Supervisor

The J.M. Smucker Co.; Arkadelphia (AR); On-site; USD 52,000 - 72,000; Full time

Job summary

The J.M. Smucker Co. in Arkadelphia, AR, is seeking a Shipping & Receiving Lead to direct and monitor all shipping and receiving activities on a 12-hour shift, ensuring accurate loading, unloading, and documentation.

You will oversee operators, enforce safety, coordinate with other shifts, perform cycle counts, manage paperwork, and ensure compliance with customer requirements. Strong teamwork and proficiency with MS Office are required.

Qualifications

• High School diploma or equivalent (GED) required.
• Capable of working well in a team environment and willing to help solve problems with diverse employees.
• Proficient in Microsoft Office Suite applications.

Responsibilities

• Direct and monitor all shipping and receiving activities to ensure efficiency and compliance.
• Review handoff reports and address outstanding tasks from prior shifts.
• Finalize orders to ensure shipments are picked, staged, loaded, and documented accurately.
• Investigate material discrepancies and trigger root cause analysis.
• Prepare work areas, equipment, and paperwork for the next shift’s success.
• Isolate, tag, and report nonconforming or unusable materials.
• Conduct cycle counts and communicate low stock levels.
• Ensure FIFO principles are followed.
• Pick, load, and process outgoing shipments with full documentation.
• Maintain compliance with regulatory and customer requirements.
• Keep accurate shipping and receiving records (packing lists, bills of lading).
• Operate computerized inventory systems, scanning equipment, and shipping software.
• Safely operate forklifts, pallet jacks, hand trucks, and yard trucks.

Skills

Teamwork

Microsoft Office proficiency

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The J.M. Smucker Co. in Arkadelphia, AR, is seeking a Shipping & Receiving Lead to direct and monitor all shipping and receiving activities on a 12-hour shift, ensuring accurate loading, unloading, and documentation.

You will oversee operators, enforce safety, coordinate with other shifts, perform cycle counts, manage paperwork, and ensure compliance with customer requirements. Strong teamwork and proficiency with MS Office are required.