Shipping/Receiving Lead

The J.M. Smucker Co.; Arkadelphia (AR); On-site; USD 52,000 - 72,000; Full time

Job summary

The J.M. Smucker Co. in Arkadelphia, AR, is seeking a Shipping & Receiving Lead to direct and monitor all shipping and receiving activities on a 12-hour shift, ensuring accurate loading, unloading, and documentation.

You will oversee operators, enforce safety, coordinate with other shifts, perform cycle counts, manage paperwork, and ensure compliance with customer requirements. Strong teamwork and proficiency with MS Office are required.

Qualifications

• High School diploma or equivalent (GED) required.
• Capable of working well in a team environment and willing to help solve problems with diverse employees.
• Proficient in Microsoft Office Suite applications.

Responsibilities

• Direct and monitor all shipping and receiving activities to ensure efficiency and compliance.
• Review handoff reports and address outstanding tasks from prior shifts.
• Finalize orders to ensure shipments are picked, staged, loaded, and documented accurately.
• Investigate material discrepancies and trigger root cause analysis.
• Prepare work areas, equipment, and paperwork for the next shift’s success.
• Isolate, tag, and report nonconforming or unusable materials.
• Conduct cycle counts and communicate low stock levels.
• Ensure FIFO principles are followed.
• Pick, load, and process outgoing shipments with full documentation.
• Maintain compliance with regulatory and customer requirements.
• Keep accurate shipping and receiving records (packing lists, bills of lading).
• Operate computerized inventory systems, scanning equipment, and shipping software.
• Safely operate forklifts, pallet jacks, hand trucks, and yard trucks.

Skills

Teamwork

Microsoft Office proficiency

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Job description

As the Shipping & Receiving Lead, you will be responsible for directing and monitoring all shipping and receiving activities on a shift specific schedule. This position would require a 12-hour shift. This role will oversee the shipping and receiving processes of loading trucks, overseeing the operators and safety requirements, and generating the necessary and required shipping manifest to accurately ship finished products, and receive bulk items in the operation.

In this Role You Will:

• Direct and monitor all shipping and receiving activities to ensure efficiency and compliance
• Review handoff reports and address outstanding tasks from prior shifts
• Finalize orders to ensure shipments are picked, staged, loaded, and documented accurately
• Investigate material discrepancies (shortages, damages, errors) and trigger root cause analysis
• Prepare work areas, equipment, and paperwork for the next shift’s success
• Properly isolate, tag, and report nonconforming or unusable materials
• Conduct cycle counts as directed and communicate low stock levels
• Ensure FIFO (First In, First Out) principles are consistently followed
• Pick, load, and process outgoing shipments with full and accurate documentation
• Maintain compliance with all regulatory and customer requirements
• Keep accurate shipping and receiving records (packing lists, bills of lading, etc.)
• Operate computerized inventory systems, scanning equipment, and shipping software
• Safely operate forklifts, pallet jacks, hand trucks, and yard trucks
• Verify Operators are always following safety procedures

Minimum Qualifications:

• High School diploma or equivalent (GED) required at.
• Capabilityto work well in a team environmentand be willing to help solve problems and implement solutionswith diverse employees
• Proficient in Microsoft Office Suite applications

Additional skills and experience that we think would make someone successful in this role:

• Previous experience working in a manufacturing environment and shipping/warehouse setting is helpful

Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Learn more about working at Smucker:

Helping our Employees Thrive

Delivering on Our Purpose

Our Continued Commitment to Ensuring a Workplace for All

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TheRight Placefor You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Stay connected with uson

LinkedIn®

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.