Shipping Operations Leader — High-Volume & Growth

Simon & Schuster; Jackson (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability benefits

Tuition assistance

PTO

Broad Based Ownership

Job summary

Simon & Schuster US is seeking an experienced Shipping Manager to lead a high-volume outbound distribution operation.

You will manage Shipping Supervisors and hourly staff, coordinate dock activities, freight scheduling, and ensure on-time, accurate shipments while meeting productivity goals.

The role requires strong leadership, communication, and a track record of driving process improvements in a fast-paced publishing environment.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 5+ years of leadership experience in shipping, logistics, warehouse, or distribution operations.
• Proven ability to lead teams in a high-volume, fast-paced environment.
• Strong knowledge of shipping processes, freight carriers, warehouse operations, and WMS systems.
• Excellent communication, organizational, analytical, and problem-solving skills.

Responsibilities

• Lead, coach, train, and develop Shipping Supervisors, Shipping Coordinators, and hourly employees.
• Build a highly engaged, accountable, and customer-focused team.
• Oversee daily shipping operations including order fulfillment, dock activities, freight scheduling, carrier management, shipment tracking, and shipping documentation.
• Ensure orders are shipped accurately, safely, and on time while meeting productivity and service objectives.
• Manage labor planning, workflow execution, and operational priorities to achieve daily performance goals.
• Drive continuous improvement initiatives focused on productivity, quality, cost reduction, and customer service.
• Partner with Operations, Customer Service, Transportation, and Inventory teams to resolve issues and improve execution.
• Promote and enforce safety standards, company policies, and operational procedures.

Skills

Leadership experience

Shipping expertise

Communication skills

Analytical skills

Education

Bachelor's degree preferred or equivalent experience

Tools

WMS systems

Job description

Simon & Schuster US is seeking an experienced Shipping Manager to lead a high-volume outbound distribution operation.

You will manage Shipping Supervisors and hourly staff, coordinate dock activities, freight scheduling, and ensure on-time, accurate shipments while meeting productivity goals.

The role requires strong leadership, communication, and a track record of driving process improvements in a fast-paced publishing environment.