High-Volume Shipping Leader | Team Builder & Coach

Simon & Schuster, Inc.; Jackson (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Simon & Schuster, Inc. is seeking an experienced Shipping Manager to lead a high-volume outbound distribution operation.

You will supervise Shipping Supervisors, Coordinators, and hourly staff, ensuring safe, accurate, and on-time shipment of customer orders in a fast-paced growth environment. You will build a strong, engaged team, optimize freight scheduling, carrier management, and documentation, and drive continuous improvements in productivity, quality, and service while promoting safety and

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 5+ years of leadership experience in shipping, logistics, warehouse, or distribution operations.
• Proven ability to lead teams in a high-volume, fast-paced environment.
• Strong knowledge of shipping processes, freight carriers, warehouse operations, and WMS systems.
• Excellent communication, organizational, analytical, and problem-solving skills.

Responsibilities

• Lead, coach, train, and develop Shipping Supervisors, Shipping Coordinators, and hourly employees.
• Build a highly engaged, accountable, and customer-focused team.
• Oversee daily shipping operations including order fulfillment, dock activities, freight scheduling, carrier management, shipment tracking, and shipping documentation.
• Ensure orders are shipped accurately, safely, and on time while meeting productivity and service objectives.
• Manage labor planning, workflow execution, and operational priorities to achieve daily performance goals.
• Drive continuous improvement initiatives focused on productivity, quality, cost reduction, and customer service.
• Partner with Operations, Customer Service, Transportation, and Inventory teams to resolve issues and improve execution.
• Promote and enforce safety standards, company policies, and operational procedures.

Skills

Leadership

Shipping processes

Team building

WMS systems

Freight carriers

Communication

Problem solving

Organization

Education

Bachelor's degree

Job description

Simon & Schuster, Inc. is seeking an experienced Shipping Manager to lead a high-volume outbound distribution operation.

You will supervise Shipping Supervisors, Coordinators, and hourly staff, ensuring safe, accurate, and on-time shipment of customer orders in a fast-paced growth environment. You will build a strong, engaged team, optimize freight scheduling, carrier management, and documentation, and drive continuous improvements in productivity, quality, and service while promoting safety and