Shipping Operations Coordinator

Buck Knives, Inc.; Post Falls (ID); On-site; USD 38,000 - 57,000; Full time

Job summary

Buck Knives, Inc. in Post Falls, Idaho, is seeking a Shipping Coordinator Clerk to manage daily logistics of inbound and outbound shipments, ensuring accurate and timely deliveries.

You will coordinate with sales, purchasing, packing, production and freight carriers, prepare bills of lading, export documents, and resolve chargebacks and claims. This role requires strong Excel and Word skills and meticulous record-keeping.

Qualifications

• High school diploma or GED required.
• 1–3 years of related shipping/logistics experience or equivalent.
• Able to work efficiently in Windows-based environments; data entry and standard office equipment usage.
• Strong Word and Excel skills.
• Excellent organizational skills; manage multiple priorities in a fast-paced environment.
• Independent worker; capable of minimal supervision.
• Strong interpersonal communication with internal staff, carriers and clients.
• Knowledge of shipping routing guides, labeling requirements and pallet configurations for major retailers.
• Familiarity with EDI/shipping software.
• Focus on on-time delivery and avoiding retailer chargebacks.

Responsibilities

• Release and prioritize orders for the shipping team.
• Quote shipment costs as needed.
• Prepare and file claims for shipping loss or damage.
• Review customer chargebacks and dispute if not valid.
• Contact carriers to schedule pick-ups for outbound shipments.
• Prepare bill of ladings for outbound shipments, per customer requirements.
• Quote and schedule freight for inbound shipments.
• Create export documents for international shipments (commercial invoice, SLI, certificates).
• File USFW declarations as needed for export shipments.
• Work with shipping lead and supervisor on prioritizing orders.
• Submit routing requests accurately and timely.
• Distribute documents as requested by customers/orders.
• Maintain accurate records of all freight and international shipments.
• Prepare USMCA certificates for Canadian shipments.
• Review vendor guides regularly to ensure compliance.
• Process customer returns.

Skills

Excellent organizational skills

Independent worker

Interpersonal skills

On-Time delivery

Education

High school diploma or GED

Tools

Word

Excel

Job description

Buck Knives, Inc. in Post Falls, Idaho, is seeking a Shipping Coordinator Clerk to manage daily logistics of inbound and outbound shipments, ensuring accurate and timely deliveries.

You will coordinate with sales, purchasing, packing, production and freight carriers, prepare bills of lading, export documents, and resolve chargebacks and claims. This role requires strong Excel and Word skills and meticulous record-keeping.