Shipping & Logistics Operations Specialist

Ebco Inc.; Elgin (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Ebco Inc. is seeking a motivated Shipping/Logistics Clerk to prepare all outgoing paperwork for customer shipments and coordinate with freight carriers. The role supports accurate invoicing, customs documentation, and ASN creation.

You will work in a fast-paced environment, handling packing lists, labels, and portal-based tasks while maintaining strong attention to detail and communication with internal teams.

Qualifications

• High school diploma or equivalent.
• Additional education preferred, but not required.
• 2+ years of prior experience in Shipping, Logistics, or Supply Chain preferred.
• Must be able to work in a fast-paced environment, multitask, and have good communication skills, both verbally and in writing.
• High attention to detail and excellent organizational skills required.
• Proficient with computers and with Microsoft office, including Word, Outlook, and Excel.

Responsibilities

• Create all outgoing paperwork for customer shipments (packing lists, invoices, material certifications, etc.).
• Coordinate and schedule all customer logistics with freight carriers and 3rd party logistics portals.
• Ensure successful shipment of products by creating picking wave, verifying picked orders, and applying labels to shipments, as required.
• Maintain access to customer portals related to shipping.
• Create all customs documents.
• Send Advanced Shipping Notices (ASN) for outgoing shipments, as required.
• Submit customer invoices via portal, EDI, email, etc.
• Contribute to customer delivery rating scores.
• Dashboard Management in WMS related to outbound shipping.
• Report on and coordinate root cause investigation of mis-shipments.
• Stop product shipments if known issues with products.
• Outbound label formatting and management.
• Other duties as assigned.

Skills

Communication

Multitasking

Attention to detail

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Excel

Word

Outlook

Job description

Ebco Inc. is seeking a motivated Shipping/Logistics Clerk to prepare all outgoing paperwork for customer shipments and coordinate with freight carriers. The role supports accurate invoicing, customs documentation, and ASN creation.

You will work in a fast-paced environment, handling packing lists, labels, and portal-based tasks while maintaining strong attention to detail and communication with internal teams.