Shipping Coordinator

Ebco; Elgin (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Ebco in Elgin, IL is seeking a Shipping Clerk to manage outbound paperwork, coordinate freight, and ensure accurate shipment processing. The role requires attention to detail, good communication, and competence with Microsoft Office and WMS systems.

The position involves creating invoices, packing lists, and customs docs, sending ASNs, and handling customer portal tasks to support on-time deliveries.

Qualifications

• High attention to detail and organization are essential.
• Must be able to multitask in a fast-paced shipping environment.
• Strong written and verbal communication skills are required.

Responsibilities

• Create all outgoing paperwork for customer shipments (packing lists, invoices, material certifications).
• Coordinate and schedule all customer logistics with freight carriers and 3rd party portals.
• Ensure successful shipment by creating picking wave, verifying orders, and applying labels.
• Maintain access to customer portals related to shipping.
• Create all customs documents and ASN for outgoing shipments.
• Submit customer invoices via portal, EDI, email, etc.
• Contribute to customer delivery rating scores and dashboard management in WMS.
• Report on mis-shipments and coordinate root cause investigations.

Skills

Attention to detail

Multitasking

Communication

Logistics knowledge

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

WMS

Job description

Description

Responsibilities

• Create all outgoing paperwork for customer shipments (packing lists, invoices, material certifications, etc.)
• Coordinate and schedule all customer logistics with freight carriers and 3rd party logistics portals
• Ensure successful shipment of products by creating picking wave, verifying picked orders, and applying labels to shipments, as required
• Maintain access to customer portals related to shipping
• Create all customs documents
• Send Advanced Shipping Notices (ASN) for outgoing shipments, as required
• Submit customer invoices via portal, EDI, email, etc.
• Contribute to customer delivery rating scores
• Dashboard Management in WMS related to outbound shiping
• Report on and coordinate root cause investigation of mis-shipments
• Stop product shipments if known issues with products
• Outbound label formatting and management
• Other duties as assigned

Requirements

• High school diploma or equivalent
• Additional education preferred, but not required
• 2+ years of prior experience in Shipping, Logistics, or Supply Chain preferred
• Must be able to work in a fast-paced environment, multitask, and have good communication skills, both verbally and in writing
• High attention to detail and excellent organizational skills required
• Proficient with computers and with Microsoft office, including Word, Outlook, and Excel