Shipping & Logistics Coordinator

Sterling Transportation; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Sterling Transportation in Dallas, TX is seeking an Operations Agent to schedule pickups, verify shipments, and coordinate with customs brokers, warehouse staff, and clients. The role involves shipping, receiving, and transportation support in a fast-paced setting.

Responsibilities include handling calls, bookings, tracking shipments, and ensuring cargo is documented accurately. Prior experience in transportation is a plus; bilingual Spanish/English is preferred.

Qualifications

• Basic computer proficiency (MS Office).
• 10-key data entry accuracy.
• Strong communication and organizational skills.
• Bilingual Spanish/English preferred.

Responsibilities

• Assist answering incoming calls and emails; respond to customer requests.
• Supervise loading of trucks and assist with shipping/receiving tasks.
• Take bookings from customers and schedule pickups.
• Track shipments and communicate progress to clients.
• Update shipments in Trans Soft; review Work Day file for outstanding pickups.
• Coordinate pickups/deliveries and ensure TSA/compliance.
• Maintain cargo staging in warehouse; inspect and address damages.
• Possess ability to multi-task in a fast-paced environment.

Education

High School Diploma or GED

Tools

MS Office

Job description

Sterling Transportation in Dallas, TX is seeking an Operations Agent to schedule pickups, verify shipments, and coordinate with customs brokers, warehouse staff, and clients. The role involves shipping, receiving, and transportation support in a fast-paced setting.

Responsibilities include handling calls, bookings, tracking shipments, and ensuring cargo is documented accurately. Prior experience in transportation is a plus; bilingual Spanish/English is preferred.