Shipping & Fulfillment Operations Lead

Five Below; Forsyth (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health coverage

Financial wellness programs

Personal wellness resources

Job summary

Five Below is seeking a Shipping Supervisor to lead a 40+ member team in a fast-paced distribution center. You will direct daily activities, ensure safety, and implement process improvements to boost productivity and quality.

You will analyze labor standards, report KPIs, and coordinate with multiple support areas while developing staff through coaching and accountability. This role emphasizes heavy engagement and continuous improvement.

Qualifications

• Experience in an automated and conveyor driven environment is preferred.
• Demonstrated knowledge of distribution KPIs, production reporting and distribution processes.
• Demonstrate leadership, problem solving, and interpersonal skills preferably in a distribution environment.
• Proficient in collecting and analyzing data to formulate recommendations for process improvements.
• Excellent organizational skills and ability to handle multiple priorities and tasks in a dynamic work environment.
• Solid written and verbal communication skills to include proficiency in Microsoft Office to include Word, Excel and Outlook.
• Flexibility to work varied hours to include weekends as business needs warrant.

Responsibilities

• Provide direction and leadership in accordance with established policies and procedures while focusing efforts to maximize productivity and safety within the distribution center.
• Manage the daily activities of the assigned work unit to include safety, engagement, training, performance and labor management, quality, and process/continuous improvement projects.
• Understand the labor standards for the assigned work areas. Analyze and report data relative to the standards to constantly improve quality and efficiency.
• Identify process improvement, make recommendations, and collaborate across the entire building operation to coordinate and maintain a high level of customer service.
• Monitory daily, weekly, and monthly production goals to ensure effective staffing and manpower utilization.
• Communicate and elevate concerns Regarding productivity and/or engineered standards to Operations Manager and Industrial Engineer.
• Lead a high performing team through engagement, coaching, recognition, development.
• Participate in the hiring of new crew members, and maintain consistent accountability to process, procedure, and overall performance to drive business results.
• Effectively coordinate and communicate with all support areas such as Buying, Allocations, Quality Assurance, IT, Human Resources, Transportation, and various corporate office support areas.
• Consult and correspond with team leads or managers to rectify problems, such as damages, shortages, and non-conformance to specifications and/or standards.

Skills

Leadership

Team management

Communication

Data analysis

Microsoft Excel

Education

Bachelor’s degree preferred

High school diploma or GED required

Tools

WMS

Conveyor systems

Data reporting tools

Job description

Five Below is seeking a Shipping Supervisor to lead a 40+ member team in a fast-paced distribution center. You will direct daily activities, ensure safety, and implement process improvements to boost productivity and quality.

You will analyze labor standards, report KPIs, and coordinate with multiple support areas while developing staff through coaching and accountability. This role emphasizes heavy engagement and continuous improvement.