Shipping Floor Production Lead - Hands-on & Team Coach

Personalization Mall; Bolingbrook (IL); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and(dis

Disability insurance

401(k) retirement savings

Paid vacation

Paid holidays

Employee discount

Job summary

1-800-FLOWERS.COM, INC is seeking a Manufacturing Lead to bridge production associates, supervisors, and upper management. This hands-on leadership role coordinates daily activities, communicates priorities, and supports on-the-floor associates to sustain quality and efficiency.

The role may cover for Supervisors as needed. The position emphasizes product quality, meeting specifications, and department productivity.

Qualifications

• Minimum 1 year of manufacturing experience.
• Strong attention to detail and sense of urgency.
• Strong interpersonal and communication skills.
• Ability to train, guide, and provide direction to team members.
• Strong prioritization and organizational skills.

Responsibilities

• Monitor, guide, and motivate associates to support daily productivity and performance expectations.
• Demonstrate job instructions and proper processes to new and temporary team members.
• Evaluate incoming orders and help organize production workflow accordingly.
• Coordinate and delegate tasks within assigned production areas.
• Communicate department priorities, workflow updates, and operational needs to team members.
• Collaborate and communicate effectively within the department and with other departments throughout the organization.
• Reassign or regroup associates within assigned areas to maximize individual strengths and support production needs.
• Provide timely and constructive feedback to team members.
• Identify production line problems and report or assist in resolving issues promptly.
• Help maintain product quality and ensure customer specifications are followed.
• Foster a positive work environment focused on teamwork, accountability, and high-performance expectations.
• Maintain a safe, clean, organized, and fully operational work environment.
• Provide coverage and additional leadership support when needed.

Skills

Manufacturing experience

Attention to detail

Interpersonal skills

Communication skills

Training capability

Prioritization

Multitasking

Basic computer skills

High school diploma or GED

Education

High school diploma or GED

Tools

Office software

Job description

1-800-FLOWERS.COM, INC is seeking a Manufacturing Lead to bridge production associates, supervisors, and upper management. This hands-on leadership role coordinates daily activities, communicates priorities, and supports on-the-floor associates to sustain quality and efficiency.

The role may cover for Supervisors as needed. The position emphasizes product quality, meeting specifications, and department productivity.