Shipping Clerk I - Employee-Owned Logistics Scheduler

RJW Logistics Group; Plainfield (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Employee Ownership

Job summary

RJW Logistics Group is seeking an Administrative Clerk I to handle customer orders, schedule pickups and deliveries, and maintain accurate records. The role supports the Transport Operations Department with clerical tasks and data entry in a fast-paced office environment.

Requirements include a high school diploma or GED and 1–2 years of clerical experience. Strong typing, organization, and communication skills are essential for success.

Qualifications

• Typing speed of at least 40 wpm.
• 1–2 years of clerical experience.
• Basic transportation/logistics experience.

Responsibilities

• Enter customer orders and scan/index documents.
• Schedule pickups and deliveries.
• Document orders in computer and update customer contact information.
• Maintain communications with customers about changes in pick up and delivery schedules and potential service failures.
• Clearly understand RJW policies and procedures.
• Communicate customer problems to the appropriate personnel.
• Maintain confidentiality of company information.
• Update reports as required by operations manager and COO.
• Assist local dispatcher with Tee Cards updates.
• Perform other tasks as assigned by manager.

Skills

Customer service

Phone communication

Organization

Typing 40 wpm

Basic computer skills

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Job description

RJW Logistics Group is seeking an Administrative Clerk I to handle customer orders, schedule pickups and deliveries, and maintain accurate records. The role supports the Transport Operations Department with clerical tasks and data entry in a fast-paced office environment.

Requirements include a high school diploma or GED and 1–2 years of clerical experience. Strong typing, organization, and communication skills are essential for success.