Shipboard Senior Media Specialist — Technical Library Lead

Nextstep Technology Inc; Norfolk (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

NextStep Technology, Inc. seeks an experienced Senior Media Specialist/ Media Specialist III to support daily Technical Library operations in Norfolk, VA.

The role provides senior-level support and may supervise on-site during the First Line Supervisor's absence. Responsibilities include handling customer requests, work-package prep, data retrieval, and library operations, including shipboard scanning and inventory.

Qualifications

• High school diploma or equivalent.
• Five years of MSC/technical library experience.
• Two years of customer service request handling experience.
• Two years with NAVSEA drawings or similar technical drawings.
• Ability to operate printers and scanners.
• Knowledge of library paper and electronic storage systems.
• Ability to train new Media Specialists.
• Led at least two shipboard scanning/inventory trips.
• Three years of experience using SAMM VTL or similar data systems.
• Confidential security clearance.

Responsibilities

• Provide direct support to the First Line Supervisor in managing daily Technical Library operations.
• Serve as onsite supervisor during short periods of absence.
• Respond to customer requests promptly and accurately.
• Assist with work-package preparation and retrieval of drawings and technical data.
• Manage data, scanning, cataloging, and library-support activities.
• Operate library printers and scanners and manage storage systems.
• Train new Media Specialists on procedures and systems.
• Support shipboard scanning, inventory, cataloging and organization activities.

Skills

Customer service

Train others

Data management

Library operations

Printer/scanner operation

Shipboard scanning

SAMM VTL

Education

High school diploma or equivalent

Tools

SAMM VTL

NAVSEA drawings

Job description

NextStep Technology, Inc. seeks an experienced Senior Media Specialist/ Media Specialist III to support daily Technical Library operations in Norfolk, VA.

The role provides senior-level support and may supervise on-site during the First Line Supervisor's absence. Responsibilities include handling customer requests, work-package prep, data retrieval, and library operations, including shipboard scanning and inventory.