Senior Media Specialist _Technical Library

Nextstep Technology Inc; Norfolk (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

NextStep Technology, Inc. seeks an experienced Senior Media Specialist/ Media Specialist III to support daily Technical Library operations in Norfolk, VA.

The role provides senior-level support and may supervise on-site during the First Line Supervisor's absence. Responsibilities include handling customer requests, work-package prep, data retrieval, and library operations, including shipboard scanning and inventory.

Qualifications

• High school diploma or equivalent.
• Five years of MSC/technical library experience.
• Two years of customer service request handling experience.
• Two years with NAVSEA drawings or similar technical drawings.
• Ability to operate printers and scanners.
• Knowledge of library paper and electronic storage systems.
• Ability to train new Media Specialists.
• Led at least two shipboard scanning/inventory trips.
• Three years of experience using SAMM VTL or similar data systems.
• Confidential security clearance.

Responsibilities

• Provide direct support to the First Line Supervisor in managing daily Technical Library operations.
• Serve as onsite supervisor during short periods of absence.
• Respond to customer requests promptly and accurately.
• Assist with work-package preparation and retrieval of drawings and technical data.
• Manage data, scanning, cataloging, and library-support activities.
• Operate library printers and scanners and manage storage systems.
• Train new Media Specialists on procedures and systems.
• Support shipboard scanning, inventory, cataloging and organization activities.

Skills

Customer service

Train others

Data management

Library operations

Printer/scanner operation

Shipboard scanning

SAMM VTL

Education

High school diploma or equivalent

Tools

SAMM VTL

NAVSEA drawings

Job description

Description

Company: NextStep Technology, Inc.
Location: Norfolk, VA
Security Clearance: CONFIDENTIAL
Travel: Shipboard travel required.

Position Overview

NextStep Technology, Inc. is seeking an experienced Senior Media Specialist/ Media Specialist III to support daily Technical Library operations in Norfolk, VA. This position provides senior-level support to the First Line Supervisor and may serve as the onsite supervisor during brief periods of the supervisor’s absence.

The successful candidate will support customer requests, work-package preparation, technical-data retrieval, data management, and library operations, including shipboard scanning and inventory activities.

Key Responsibilities

• Provide direct support to the First Line Supervisor in managing daily Technical Library operations.
• Serve as the onsite supervisor during short periods of the First Line Supervisor’s absence, as required.
• Respond to Technical Library customer requests accurately and promptly.
• Assist with work-package preparation and retrieval of technical drawings, manuals, and other technical data.
• Perform and oversee data management, scanning, cataloging, and library-support activities.
• Operate Technical Library printers and scanners and use paper and electronic storage systems.
• Train new Media Specialists on library procedures, equipment, and systems.
• Support shipboard scanning, inventory, cataloging, and organization activities.

Requirements

Required Qualifications

• High school diploma or equivalent.
• At least five years of experience working in the Military Sealift Command (MSC) Technical Library or a similar technical library.
• Training in responding to customer service requests and at least two years of experience handling such requests.
• At least two years of experience working with NAVSEA drawings, or similar technical drawings, and technical manual numbering processes.
• Ability to operate all Technical Library printers and scanners.
• Comprehensive knowledge of library paper and electronic storage systems.
• Ability to train new Media Specialists.
• Prior experience leading at least two shipboard scanning/inventory trips.
• At least three years of experience using SAMM VTL applications or a similar data management system.
• CONFIDENTIAL security clearance.

Travel Requirements

This position involves shipboard travel to support Technical Library scanning, inventory, cataloging, and organization activities. Candidates must meet the required experience of having led at least two shipboard scanning/inventory trips.