Media Specialist I

Escalate Technologies LLC; Norfolk (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Escalate Technologies, LLC is seeking a Media Specialists I to support the Virtual Technical Library (VTL) of the Military Sealift Command (MSC). The role engages in imaging, digitization, and records management to ensure timely access to technical information for Government personnel.

The position requires an Active Secret clearance, high school diploma or GED, and the ability to travel up to 20%. Work may occur at naval facilities, shipyards, and aboard MSC or Navy vessels.

Qualifications

• Active Secret security clearance required.
• High school diploma or GED.
• Experience organizing, processing, filing, tracking, or retrieving records.
• Ability to operate scanners, computers, copiers, and standard office equipment.
• Proficiency with Microsoft Office applications (Outlook, Teams, Word, Excel, SharePoint).
• Strong attention to detail and ability to manage multiple priorities.
• Ability to work independently and in a Government/contractor environment.
• Willingness to travel up to 20%, including CONUS and OCONUS environments.

Responsibilities

• Support daily operation and maintenance of Government technical library collections in electronic and physical formats.
• Receive, organize, file, track, distribute, and inventory technical publications and drawings.
• Scan and digitize technical documents and historical records.
• Review scanned files for image quality and proper indexing.
• Enter metadata and maintain electronic files and records management systems.
• Assist with storage, retrieval, retention, and protection of government records.
• Organize digital media collections and provide multimedia support.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Customer service abilities

Independent and collaborative work

Safeguarding sensitive information

Adapt to changing priorities

Education

High school diploma or GED

Associate degree in Library Science or related field

Tools

Microsoft Office

Outlook

Teams

Word

Excel

SharePoint

Job description

Description

Job Title: Media Specialists I

Clearance: Active Secret Clearance

Company: Escalate Technologies, LLC

Location: On-site in Norfolk, VA

Position Type: Full-Time Equivalent (FTE)

Travel: Up to 20%, including CONUS and OCONUS travel

Escalate Technologies, LLC is seeking Media Specialists I to support the Virtual Technical Library (VTL) of the Military Sealift Command (MSC). The Media Specialist will provide document imaging, digitization, records management, media processing, technical library support, and customer assistance to ensure Government personnel have timely access to accurate and reliable technical information.

The position supports electronic and physical collections containing technical publications, engineering records, drawings, photographs, multimedia materials, and other Government information. Work may be performed at Government facilities, naval installations, shipyards, industrial locations, and aboard Military Sealift Command or U.S. Navy vessels.

Duties May Include:

• Support the daily operation and maintenance of Government technical library collections in electronic and physical formats.
• Receive, organize, file, track, distribute, and inventory technical publications, manuals, engineering records, reports, drawings, and reference materials.
• Scan and digitize technical documents, photographs, historical records, and engineering materials.
• Review scanned files for image quality, accuracy, completeness, proper indexing, and compliance with established naming conventions.
• Enter metadata and maintain electronic files, document tracking logs, databases, spreadsheets, and records management systems.
• Support the storage, retrieval, retention, disposition, and protection of Government records and controlled information.
• Organize digital photographs, graphics, multimedia files, and electronic media collections.
• Assist with audiovisual equipment setup, multimedia support, and media inventory activities.
• Help Government personnel locate technical publications, electronic records, databases, and other library resources.
• Prepare reports, correspondence, activity logs, library statistics, and document distribution records.
• Support quality assurance reviews, records inventories, digitization projects, audits, and special assignments.
• Identify opportunities to improve library, document management, digitization, and customer service processes.
• Assist with Standard Operating Procedure updates and the implementation of new technologies.
• Perform other related duties as assigned in support of contract and mission requirements.

Requirements/Qualifications:

• Active Secret security clearance required.
• High school diploma or GED.
• Experience organizing, processing, filing, tracking, or retrieving electronic or hard-copy records.
• Ability to operate document scanners, computers, copiers, multifunction printers, and standard office equipment.
• Proficiency with Microsoft Office applications, including Outlook, Teams, Word, Excel, and SharePoint.
• Ability to maintain accurate records, organize large volumes of information, and manage multiple priorities.
• Strong attention to detail, organizational skills, written and verbal communication skills, and customer service abilities.
• Ability to work independently and collaboratively in a Government or contractor environment.
• Ability to safeguard sensitive, controlled, and confidential Government information.
• Ability to adapt to changing priorities, operational requirements, and short-notice assignments.
• Eligibility to obtain and maintain required Government credentials, installation access, CAC, and security clearance, if required.
• Willingness and ability to travel up to 20%, including local, CONUS, and OCONUS assignments.
• Ability to obtain and maintain a valid U.S. passport.
• Ability to lift and carry materials or equipment weighing up to 30 pounds; sit, stand, and walk for extended periods; bend, reach, and access shelving; climb stairs or vessel gangways; and wear required personal protective equipment.

Preferred Qualifications:

• Associate degree in Library Science, Information Management, Multimedia, Communications, Business Administration, or a related field.
• Experience supporting Military Sealift Command, the U.S. Navy, the Department of Defense, or another Federal Government organization.
• Experience working in Government technical libraries, engineering offices, records facilities, shipyards, naval installations, or maritime environments.
• Experience with technical publications, engineering documentation, electronic records management, digital imaging, or audiovisual services.
• Experience with Electronic Document Management Systems or Integrated Library Systems.
• Proficiency with Adobe Acrobat Professional, high-speed document scanners, digital filing systems, and basic image-editing software.
• Experience supporting Government contracts, document control programs, records inventories, quality assurance activities, or digitization projects.
• Familiarity with library operations, records retention requirements, metadata entry, inventory control, and Government office procedures.