Shipboard Restaurant Manager

Pickle Roofing Solutions; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Job summary

Hornblower Group is seeking a Restaurant Manager to direct dining cabin and galley operations, ensuring top-tier food, beverage service, and profitable vessel-wide operations. The role requires strong hospitality leadership and adherence to RESPECT standards across all shifts.

The ideal candidate will have 5+ years in high-volume restaurant settings, supervisory experience, and relevant certifications (RAMP, SERV Safe).

Qualifications

• High school diploma or equivalent required.
• Minimum of five (5) years of total restaurant experience in full-service, high-volume environment.
• Must have supervisory experience.
• Associates or Bachelor's degree in related field preferred.
• RAMP Certification required.
• SERV Safe Certification required.

Responsibilities

• Provide exceptional hospitality to guests and shipmates.
• Rotate as shift manager and supervise staff to ensure quality service.
• Coordinate with other departments to meet guest needs and special requests.
• Conduct pre-cruise meetings and brief crew on procedures.
• Maintain safety and sanitation standards in line with regulations and guidelines.
• Develop and implement programs to improve service quality and guest experience.
• Lead by example and foster teamwork among crew members.
• Assist in hiring, training, and development of restaurant staff.
• Operate restaurant systems (POS, inventory, reservations) and reconcile cash/credit sales.
• Create staffing schedules within budgeted guidelines.

Skills

Supervisory experience

Hospitality focus

Customer service orientation

Education

High school diploma or equivalent

Associates or Bachelor's degree preferred

Tools

RAMP Certification

SERV Safe Certification

Job description

Hornblower Group is seeking a Restaurant Manager to direct dining cabin and galley operations, ensuring top-tier food, beverage service, and profitable vessel-wide operations. The role requires strong hospitality leadership and adherence to RESPECT standards across all shifts.

The ideal candidate will have 5+ years in high-volume restaurant settings, supervisory experience, and relevant certifications (RAMP, SERV Safe).