Shipboard Guest Experience & Excursions Director

American Cruise Lines; Pittsburgh (Allegheny County); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Covered travel and training expenses

Job summary

A leading cruise line company seeks a Cruise & Excursions Director for its team in Pittsburgh. The role is hybrid, engaging guests onboard and on shore through activities and excursions. Responsibilities include scheduling entertainment, coordinating with external vendors, and ensuring a memorable guest experience. The ideal candidate will possess a degree in hospitality or tourism, strong public speaking skills, and a passion for guest satisfaction. Competitive pay and benefits are offered.

Qualifications

• Preferably a Bachelor’s Degree in hospitality, tourism, or event management.
• Proficiency in Microsoft Office Suite applications.
• Ability to perform duties amid constant ship motions.

Responsibilities

• Schedule and execute engaging entertainment and activity programs.
• Coordinate logistics with vendors for shore excursions.
• Present detailed introductions and briefings to guests.

Skills

Public speaking skills

Strong critical thinking skills

Enthusiasm and confidence

Strong time management

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A leading cruise line company seeks a Cruise & Excursions Director for its team in Pittsburgh. The role is hybrid, engaging guests onboard and on shore through activities and excursions. Responsibilities include scheduling entertainment, coordinating with external vendors, and ensuring a memorable guest experience. The ideal candidate will possess a degree in hospitality or tourism, strong public speaking skills, and a passion for guest satisfaction. Competitive pay and benefits are offered.