Guest Experience & Shore Excursions Director

American Cruise Lines; Saint Helens (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Travel and accommodation

Job summary

A leading cruise line is seeking an Excursions Director for their shipboard team. This role involves engaging guests through various shoreside excursions and managing all related operations. Candidates should possess a Bachelor’s Degree in hospitality, strong public speaking skills, and the ability to work in a dynamic environment. The position requires extensive guest interaction and is full-time onboard with a demanding schedule, offering competitive daily rates and comprehensive benefits.

Qualifications

• Engagement with guests throughout the cruise.
• Proficiency in Microsoft Office Suite is preferred.
• Excellent public speaking skills are required.

Responsibilities

• Arrange and manage shore excursions and transfers.
• Accompany guests on excursions as a representative.
• Oversee logistics with vendors and operators.
• Communicate and report excursion details to guests.

Skills

Guest engagement

Time management

Problem-solving

Public speaking

Attention to detail

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A leading cruise line is seeking an Excursions Director for their shipboard team. This role involves engaging guests through various shoreside excursions and managing all related operations. Candidates should possess a Bachelor’s Degree in hospitality, strong public speaking skills, and the ability to work in a dynamic environment. The position requires extensive guest interaction and is full-time onboard with a demanding schedule, offering competitive daily rates and comprehensive benefits.