Shipboard Guest Experience & Excursions Director

American Cruise Lines; Cairo (IL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with match

Room and board provided

Job summary

A leading cruise line is seeking a Cruise & Excursions Director for its shipboard management team. The role involves engaging guests aboard and ashore, requiring excellent public speaking and time management skills. Responsibilities include scheduling activities, managing shore excursions, and ensuring a high level of guest satisfaction. This full-time position requires working 7 days a week while onboard, with competitive compensation and benefits including health insurance and travel expenses covered.

Qualifications

• Proficiency in Microsoft Office Suite applications.
• Strong public speaking skills.
• Excellent time management and attention to detail.

Responsibilities

• Schedule and execute engaging entertainment and activity programs.
• Communicate effectively with guests through various methods.
• Manage all shore excursions and oversee inventory.

Skills

Public speaking

Time management

Problem-solving

Customer engagement

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A leading cruise line is seeking a Cruise & Excursions Director for its shipboard management team. The role involves engaging guests aboard and ashore, requiring excellent public speaking and time management skills. Responsibilities include scheduling activities, managing shore excursions, and ensuring a high level of guest satisfaction. This full-time position requires working 7 days a week while onboard, with competitive compensation and benefits including health insurance and travel expenses covered.