Guest Experience Director - Shipboard & Shore Excursions

American Cruise Lines; Lewiston (ID); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Training and uniforms provided

Job summary

A leading cruise line in the United States is seeking a Cruise & Excursions Director to enhance guest experiences both onboard and ashore. Responsibilities include scheduling entertainment, managing excursions, and engaging guests through various activities and events. Candidates should possess strong public speaking skills, critical thinking, and a degree in hospitality or tourism. This full-time role requires travel and living onboard for up to 8 weeks at a time, with competitive pay and benefits.

Qualifications

• Bachelor's degree in hospitality, tourism, or event management is preferred.
• Strong public speaking skills with a polished presentation style.
• Enthusiastic, confident, and a can-do attitude.

Responsibilities

• Schedule and execute engaging entertainment and activity programs.
• Effectively communicate to guests and engage them throughout their experience.
• Manage shore excursions and external vendor communications.

Skills

Public speaking

Critical thinking

Time management

Guest engagement

Collaboration

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Audio/Visual equipment

Job description

A leading cruise line in the United States is seeking a Cruise & Excursions Director to enhance guest experiences both onboard and ashore. Responsibilities include scheduling entertainment, managing excursions, and engaging guests through various activities and events. Candidates should possess strong public speaking skills, critical thinking, and a degree in hospitality or tourism. This full-time role requires travel and living onboard for up to 8 weeks at a time, with competitive pay and benefits.