Shipboard Guest Experience & Excursions Director

American Cruise Lines; Decatur (AL); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with match

Travel and room/board provided

Job summary

A premier cruise line company is seeking a Cruise & Excursions Director for the 2026 season. This hybrid role requires the ideal candidate to engage guests both onboard and ashore, manage excursions, and collaborate with various teams to create a unique experience. Responsibilities include executing entertainment programs, overseeing logistics, and maintaining communication with guests. A Bachelor's degree in hospitality is preferred, along with strong public speaking and problem-solving skills. The position offers competitive daily compensation and benefits including health and 401(k).

Qualifications

• Ability to engage guests throughout each cruise.
• Strong knowledge of U.S. Geography preferred.
• Transportation Worker Identification Credential (TWIC) required.

Responsibilities

• Schedule and execute engaging entertainment and activity programs.
• Communicate effectively with guests through various channels.
• Manage all shore excursions and transfers.

Skills

Public speaking skills

Time management

Critical thinking

Problem-solving

Presentation skills

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A premier cruise line company is seeking a Cruise & Excursions Director for the 2026 season. This hybrid role requires the ideal candidate to engage guests both onboard and ashore, manage excursions, and collaborate with various teams to create a unique experience. Responsibilities include executing entertainment programs, overseeing logistics, and maintaining communication with guests. A Bachelor's degree in hospitality is preferred, along with strong public speaking and problem-solving skills. The position offers competitive daily compensation and benefits including health and 401(k).