Shift Training Lead: Build Strong Teams & Guest Service

Fulenwider Group; Newton (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Fulenwider Group is seeking a Team Trainer for a Taco Bell location in Newton, NC. You will perform crew duties (cashier, drive-thru, or similar) while training new employees and serving as the first point of contact to resolve issues during your shift.

You will lead cross-training, coach teammates, ensure customer satisfaction, and help maintain standards. This role emphasizes teamwork, dependability, and a strong guest service mindset.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Job description

Fulenwider Group is seeking a Team Trainer for a Taco Bell location in Newton, NC. You will perform crew duties (cashier, drive-thru, or similar) while training new employees and serving as the first point of contact to resolve issues during your shift.

You will lead cross-training, coach teammates, ensure customer satisfaction, and help maintain standards. This role emphasizes teamwork, dependability, and a strong guest service mindset.