Shift Training Lead & Team Coach

Fulenwider Group; Lenoir (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Fulenwider Group's Taco Bell in Lenoir, NC is seeking a Team Trainer who will work as a crew member (cashier, drive-thru or other) but be responsible for training new employees and serving as the go-to person on the shift. You will train, coach, and support teammates, oversee operations when the manager is away, and strive to deliver excellent guest service.

This role emphasizes teamwork, reliability, and the ability to maintain standards, food safety, and accurate orders, while helping to grow

Qualifications

• Motivated and team-oriented with a friendly demeanor.
• Dependable with a guest-service mindset.
• Willingness to train and coach others.

Responsibilities

• Train and cross-train employees; lead new product or procedure training.
• Oversee team during manager's absence.
• Ensure customer satisfaction through service excellence.
• Provide on-shift leadership and team development.
• Maintain standards with teammates.
• Lead pre-shift huddles or meetings.
• Assist with scheduling.
• Monitor food cost and cost controls.
• Prepare productivity reports.
• Organize aisles and dining room setup.
• Ensure food safety, quality, and accuracy of orders.

Skills

Training

Coaching

Customer service

Team leadership

Job description

Fulenwider Group's Taco Bell in Lenoir, NC is seeking a Team Trainer who will work as a crew member (cashier, drive-thru or other) but be responsible for training new employees and serving as the go-to person on the shift. You will train, coach, and support teammates, oversee operations when the manager is away, and strive to deliver excellent guest service.

This role emphasizes teamwork, reliability, and the ability to maintain standards, food safety, and accurate orders, while helping to grow