Shift Lead & Team Training Coach

Fulenwider Group; Smithville, Cornelius (NC, NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Fulenwider Group is hiring a Team Trainer for a Taco Bell location in Cornelius, NC. The role includes training crew members across cashier, drive-thru, and other duties, and serving as the go-to person on the shift to resolve issues and assist teammates.

You will lead cross-training, coach new hires, and help maintain guest satisfaction with a focus on food safety, quality, and timely service. The position emphasizes teamwork, reliability, and positive guest experiences.

Qualifications

• Experience training new employees or teams.
• Ability to coach and develop team members.
• Strong leadership and guest-service orientation.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Training

Leadership

Coaching

Teamwork

Job description

Fulenwider Group is hiring a Team Trainer for a Taco Bell location in Cornelius, NC. The role includes training crew members across cashier, drive-thru, and other duties, and serving as the go-to person on the shift to resolve issues and assist teammates.

You will lead cross-training, coach new hires, and help maintain guest satisfaction with a focus on food safety, quality, and timely service. The position emphasizes teamwork, reliability, and positive guest experiences.