Shift Training Lead & Team Coach for Guest Service

Fulenwider Group; Reidsville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Taco Bell in Reidsville, NC is seeking a Team Trainer to support crew members on shift, acting as the go-to person for training and issue resolution while ensuring smooth guest service.

You will cross-train staff on products and procedures, coach teammates, oversee operations when the manager is away, and help maintain food quality and safety standards during each shift. Leading by example and fostering teamwork are key aspects of the role.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Job description

Taco Bell in Reidsville, NC is seeking a Team Trainer to support crew members on shift, acting as the go-to person for training and issue resolution while ensuring smooth guest service.

You will cross-train staff on products and procedures, coach teammates, oversee operations when the manager is away, and help maintain food quality and safety standards during each shift. Leading by example and fostering teamwork are key aspects of the role.