Shift Supervisor - Travel Plaza Team Leader

Applegreen Group; Newburg (PA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access - Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking a Shift Supervisor to lead on-shift personnel and ensure top-notch customer service in our travel plaza locations. You will oversee opening and closing procedures, manage cash handling, and uphold brand and food safety standards.

Training new staff and cross-selling opportunities are encouraged. You will contribute to a safe, efficient dining and retail environment while maintaining product knowledge and compliance with policies.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures/checklists per policies.
• Operate POS system and process payments.
• Ensure proper food handling: wrapping, labelling, dating, stocking, storing, rotating, temp checks.
• Perform kitchen tasks: prepping, thawing, cooking, packaging, wrapping, cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain solid knowledge of plaza products and services.
• Assist in training of new team members.

Skills

Cash handling

Customer service

Shift supervisor

Public interaction

Team training

Tools

POS system

Job description

Applegreen USA is seeking a Shift Supervisor to lead on-shift personnel and ensure top-notch customer service in our travel plaza locations. You will oversee opening and closing procedures, manage cash handling, and uphold brand and food safety standards.

Training new staff and cross-selling opportunities are encouraged. You will contribute to a safe, efficient dining and retail environment while maintaining product knowledge and compliance with policies.