Shift Supervisor - Travel Plaza Team Lead

applegreen; Elverson (Chester County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking a Shift Supervisor to lead daily operations at our travel plaza in Elverson, PA. You will oversee team members, ensure exceptional customer service, enforce brand standards and food safety, and help train new staff.

You’ll manage opening and closing procedures, handle cash with accuracy, assist in cross-selling products, and maintain stock and cleanliness. The ideal candidate has cash handling and supervisory experience and can work flexible schedules, including

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with customers and resolving complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system, process payments, and follow cash handling policies.
• Ensure proper food handling including wrapping, labeling, dating, stocking and temperature checks.
• Perform kitchen tasks such as prep, thawing, cooking, packaging and cleaning.
• Stock and sanitize workstation and equipment.
• Cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members.
• Follow brand standards and company policies.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA is seeking a Shift Supervisor to lead daily operations at our travel plaza in Elverson, PA. You will oversee team members, ensure exceptional customer service, enforce brand standards and food safety, and help train new staff.

You’ll manage opening and closing procedures, handle cash with accuracy, assist in cross-selling products, and maintain stock and cleanliness. The ideal candidate has cash handling and supervisory experience and can work flexible schedules, including