Shift Supervisor, Travel Plaza — Customer Experience Leader

Applegreen Group; North Bergen (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in North Bergen, NJ seeks a Shift Supervisor to lead on-shift teams, ensure friendly, efficient service, and uphold brand standards and food safety.

You will train new team members, monitor cash handling, complete opening/closing tasks, and support daily plaza operations with a focus on guest satisfaction.

This full-time role offers flexible schedules and a collaborative work environment.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Able to interact with the public in a friendly, outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures per policies.
• Operate POS, process payments, and follow cash handling procedures.
• Ensure proper food handling including labeling, dating, stocking and storage.
• Assist in training new team members and maintain brand standards.

Skills

Cash handling

Leadership

Customer service

Job description

Applegreen USA Welcome Centers Central Services in North Bergen, NJ seeks a Shift Supervisor to lead on-shift teams, ensure friendly, efficient service, and uphold brand standards and food safety.

You will train new team members, monitor cash handling, complete opening/closing tasks, and support daily plaza operations with a focus on guest satisfaction.

This full-time role offers flexible schedules and a collaborative work environment.