Shift Supervisor Trainee

CVS Health; Southington (CT); On-site; USD 23,556 - 35,817; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan

Employee stock purchase plan

Paid time off

Tuition assistance

Job summary

A leading health solutions company in Southington, CT is seeking a Shift Supervisor Trainee to manage store operations and enhance customer service. This position provides training for future supervisory roles and requires strong communication skills and the ability to work flexible hours. Experience in retail is preferred. Competitive hourly pay ranges from $17.10 to $26.00, with great benefits for colleagues.

Qualifications

• Must have strong communication skills and be able to work a flexible schedule.
• Experience in retail is preferred but not required.

Responsibilities

• Supervise store crews and manage store activities.
• Assist customers with questions, problems, and complaints.
• Communicate effectively with management and crews.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School Diploma or Equivalent

Job description

Shift Supervisor Trainee – CVS Health

CVS Health is building a world of health around every consumer and surrounding itself with dedicated colleagues who are passionate about transforming health care. We are the nation’s leading health solutions company, reaching millions of Americans through local presence, digital channels, and more than 300,000 purpose‑driven colleagues.

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term position that prepares an employee for a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. Trainees complete basic operations and management skills training and learn key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture. Upon successful completion, trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

Deductive reasoning ability, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule—including some early morning, overnight and weekend shifts, and overtime—as needed.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours

25 hours

Time Type

Part time

Pay Range

The typical pay range for this role is $17.10 – $26.00 per hour.

Great Benefits For Great People

We invest in the physical, emotional, and financial wellness of our colleagues and their families. Benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing the different needs and preferences of our colleagues: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 01/17/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.